There is plenty of great free support for Joomla!® available to web masters, but nothing is for certain and some organizations or individuals need a little more assurance that inquiries won't go without response.
If your business or organization is in need of a specialist to assist in maintaining your existing sites, making sure they stay updated and secure, then look no further! Seats are limited, so act now to secure your position!
There are three levels of support available:
|Notifications of core updates||Yes||Yes||Yes|
|Notifications of component updates||Up to 15||Up to 30||Yes|
|Hands-on update assistance||-||-||Yes|
|VIP Support tickets||Yes||Yes||Yes|
|Response Time||Up to 2 business days||Up to 1 business days||Up to 12 hours|
|Number of incidents||3 per month||5 per month||Unlimited|
|Site Security Testing||-||Yes, up to 3 sites||Yes, up to 5 sites|
|Active Site Monitoring||-||Yes, up to 3 sites||Yes, up to 5 sites|
|High Priority Problem Resolution||-||Yes||Yes|
|Extension selection recommendations||Yes||Yes||Yes|
|Scheduled phone consultation on best practices||-||Up to 3 hours||Up to 5 hours|
|Regular site backups||-||-||Yes, up to 5 sites|
|Annual Subscription||$3000 / year per seat||$8000 / year per seat||$20000 / year per seat|
If you are interested in having Joomla!® support "on tap", contact me today!
The Joomla!® name is used under a limited license from Open Source Matters in the United States and other countries. Jeff Channell is not affiliated with or endorsed by Open Source Matters or the Joomla!® Project.